/* ==========================================================================
   Technosavvy — Design tokens
   Palette:  Ink #12213A · Paper #F7F8FA · Signal Blue #2B6CFF ·
             Circuit Teal #0FB8A6 · Amber Fix #F2A93B · Slate #3B4658
   Type:     Space Grotesk (display) · Inter (body) · IBM Plex Mono (status/data)
   ========================================================================== */

:root {
  --ink: #12213A;
  --ink-soft: #1B2C4A;
  --paper: #F7F8FA;
  --paper-dim: #ECEFF3;
  --signal: #2B6CFF;
  --signal-dim: #E7EEFF;
  --teal: #0FB8A6;
  --amber: #F2A93B;
  --slate: #3B4658;
  --slate-soft: #6B7686;
  --line: #DBDFE6;
  --line-dark: #2B3D5E;
  --white: #FFFFFF;

  --font-display: 'Space Grotesk', 'Segoe UI', sans-serif;
  --font-body: 'Inter', 'Segoe UI', sans-serif;
  --font-mono: 'IBM Plex Mono', 'Courier New', monospace;

  --radius-sm: 6px;
  --radius-md: 12px;
  --radius-lg: 20px;
  --shadow-card: 0 1px 2px rgba(18, 33, 58, 0.06), 0 8px 24px rgba(18, 33, 58, 0.06);
  --max-width: 1180px;
}

* { box-sizing: border-box; }
html { scroll-behavior: smooth; }

body {
  margin: 0;
  font-family: var(--font-body);
  color: var(--slate);
  background: var(--paper);
  line-height: 1.55;
  -webkit-font-smoothing: antialiased;
}

img { max-width: 100%; display: block; }

h1, h2, h3, h4 {
  font-family: var(--font-display);
  color: var(--ink);
  line-height: 1.15;
  margin: 0 0 0.5em;
  letter-spacing: -0.01em;
}

h1 { font-size: clamp(2.2rem, 4vw + 1rem, 3.6rem); }
h2 { font-size: clamp(1.7rem, 2.4vw + 1rem, 2.5rem); }
h3 { font-size: 1.25rem; }

p { margin: 0 0 1em; }
a { color: var(--signal); text-decoration: none; }
a:hover { text-decoration: underline; }

.wrap {
  max-width: var(--max-width);
  margin: 0 auto;
  padding: 0 24px;
}

.sr-only {
  position: absolute; width: 1px; height: 1px;
  padding: 0; margin: -1px; overflow: hidden;
  clip: rect(0,0,0,0); white-space: nowrap; border: 0;
}

.skip-link {
  position: absolute; left: -999px; top: 0;
  background: var(--ink); color: var(--white);
  padding: 10px 16px; z-index: 200; border-radius: 0 0 8px 0;
}
.skip-link:focus { left: 0; }

:focus-visible {
  outline: 2px solid var(--signal);
  outline-offset: 2px;
}

/* ---------- Eyebrow / mono labels ---------- */
.eyebrow {
  font-family: var(--font-mono);
  font-size: 0.78rem;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--teal);
  margin: 0 0 0.9em;
  display: inline-flex;
  align-items: center;
  gap: 8px;
}
.eyebrow::before {
  content: '';
  width: 7px; height: 7px;
  border-radius: 50%;
  background: var(--teal);
  box-shadow: 0 0 0 3px rgba(15,184,166,0.18);
  flex: none;
}
.eyebrow.on-dark { color: #7FE3D6; }

.mono-tag { font-family: var(--font-mono); font-size: 0.78rem; color: var(--slate-soft); }
.status-ok { color: var(--teal); font-weight: 600; }

/* ---------- Buttons ---------- */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  font-family: var(--font-body);
  font-weight: 600;
  font-size: 0.98rem;
  padding: 14px 26px;
  border-radius: var(--radius-sm);
  border: 1.5px solid transparent;
  cursor: pointer;
  transition: transform .12s ease, background .15s ease, border-color .15s ease, color .15s ease;
  text-decoration: none !important;
}
.btn:active { transform: translateY(1px); }

.btn-primary { background: var(--amber); color: var(--ink); }
.btn-primary:hover { background: #e39b25; }

.btn-secondary { background: var(--ink); color: var(--white); }
.btn-secondary:hover { background: var(--ink-soft); }

.btn-outline { background: transparent; color: var(--ink); border-color: var(--line); }
.btn-outline:hover { border-color: var(--ink); }

.btn-ghost-invert { background: transparent; color: var(--white); border-color: rgba(255,255,255,0.35); }
.btn-ghost-invert:hover { border-color: var(--white); }

.btn-small { padding: 10px 18px; font-size: 0.88rem; }

/* ==========================================================================
   Header
   ========================================================================== */
.site-header {
  position: sticky; top: 0; z-index: 100;
  background: rgba(247,248,250,0.92);
  backdrop-filter: blur(8px);
  border-bottom: 1px solid var(--line);
}
.header-inner {
  display: flex; align-items: center; justify-content: space-between;
  padding-top: 12px; padding-bottom: 12px;
  gap: 18px;
}
.brand { display: flex; align-items: center; gap: 10px; }
.brand-mark {
  width: 30px; height: 30px; border-radius: 8px;
  background: var(--ink);
  display: inline-flex; align-items: center; justify-content: center;
  flex: none;
}
.brand-mark .dot {
  width: 9px; height: 9px; border-radius: 50%;
  background: var(--teal);
  box-shadow: 0 0 0 4px rgba(15,184,166,0.25);
  animation: pulse 2.4s ease-in-out infinite;
}
@keyframes pulse {
  0%, 100% { opacity: 1; }
  50% { opacity: 0.4; }
}
.brand-text {
  font-family: var(--font-display); font-weight: 700; font-size: 1.15rem;
  color: var(--ink);
}
.brand-text em { font-style: normal; color: var(--signal); }

.main-nav ul {
  list-style: none; display: flex; align-items: center; gap: 2px;
  margin: 0; padding: 0;
}
.main-nav a {
  display: block;
  color: var(--slate);
  font-weight: 500; font-size: 0.92rem;
  padding: 8px 11px; border-radius: 8px;
  /* Without this, a two-word label like "All Services" breaks across two
     lines as soon as the bar gets tight, which is what made the header
     look ragged rather than simply crowded. */
  white-space: nowrap;
}
.main-nav a:hover { background: var(--paper-dim); text-decoration: none; }
.main-nav a.is-active { color: var(--ink); background: var(--signal-dim); }

.nav-toggle {
  display: none; flex-direction: column; justify-content: center; gap: 4px;
  width: 38px; height: 34px; background: none; border: 1px solid var(--line);
  border-radius: 8px; cursor: pointer;
}
.nav-toggle span { width: 18px; height: 2px; background: var(--ink); margin: 0 auto; }

.header-cta { flex: none; }
.header-right-actions { display: flex; align-items: center; gap: 14px; flex: none; }
.nav-mobile-only { display: none; }
.account-link {
  font-size: 0.9rem; font-weight: 600; color: var(--slate);
  white-space: nowrap;
}
.account-link:hover { color: var(--signal); }

/* ==========================================================================
   Hero — diagnostic console
   ========================================================================== */
.hero {
  background: var(--ink);
  color: var(--white);
  position: relative;
  overflow: hidden;
  padding: 76px 0 90px;
}
.hero::before {
  content: '';
  position: absolute; inset: 0;
  background:
    radial-gradient(600px 340px at 85% -10%, rgba(43,108,255,0.35), transparent 60%),
    radial-gradient(500px 300px at 5% 110%, rgba(15,184,166,0.22), transparent 60%);
  pointer-events: none;
}
.hero-inner {
  position: relative;
  display: grid;
  grid-template-columns: 1.05fr 0.95fr;
  gap: 56px;
  align-items: center;
}
.hero h1 { color: var(--white); margin-bottom: 0.4em; }
.hero h1 .accent { color: var(--teal); }
.hero-lead {
  font-size: 1.15rem;
  color: #C9D3E4;
  max-width: 46ch;
  margin-bottom: 1.6em;
}
.hero-actions { display: flex; gap: 14px; flex-wrap: wrap; margin-bottom: 1.8em; }
.hero-audiences {
  display: flex; gap: 24px; flex-wrap: wrap;
  font-family: var(--font-mono); font-size: 0.82rem; color: #97A5C0;
}
.hero-audiences strong { color: var(--white); font-weight: 600; }

/* Console card (signature element) */
.console {
  background: var(--ink-soft);
  border: 1px solid var(--line-dark);
  border-radius: var(--radius-lg);
  box-shadow: 0 24px 60px rgba(0,0,0,0.35);
  overflow: hidden;
}
.console-bar {
  display: flex; align-items: center; gap: 8px;
  padding: 12px 16px;
  background: rgba(0,0,0,0.18);
  border-bottom: 1px solid var(--line-dark);
  font-family: var(--font-mono); font-size: 0.75rem; color: #8CA0C4;
}
.console-bar .lights { display: flex; gap: 6px; }
.console-bar .lights span {
  width: 8px; height: 8px; border-radius: 50%; background: #46577A;
}
.console-body { padding: 20px; }
.console-line {
  display: flex; align-items: center; gap: 12px;
  padding: 11px 0;
  border-bottom: 1px dashed rgba(255,255,255,0.09);
  font-family: var(--font-mono); font-size: 0.86rem;
  color: #C9D3E4;
}
.console-line:last-child { border-bottom: none; }
.console-line .problem { flex: 1; color: #E6ECF7; }
.console-line .state {
  font-size: 0.72rem; letter-spacing: 0.05em; text-transform: uppercase;
  padding: 3px 9px; border-radius: 100px; flex: none;
}
.state-fixed { background: rgba(15,184,166,0.16); color: #4FE0CE; }
.state-diagnosing { background: rgba(242,169,59,0.16); color: var(--amber); }
.console-footer {
  border-top: 1px solid var(--line-dark);
  padding: 14px 20px;
  font-family: var(--font-mono); font-size: 0.78rem;
  color: #7C8CB0;
  display: flex; justify-content: space-between;
}

/* ==========================================================================
   Section basics
   ========================================================================== */
section { padding: 84px 0; }
.section-head { max-width: 640px; margin-bottom: 44px; }
.section-head.centered { margin-left: auto; margin-right: auto; text-align: center; }

.section-alt { background: var(--white); border-top: 1px solid var(--line); border-bottom: 1px solid var(--line); }
.section-dark { background: var(--ink); color: #C9D3E4; }
.section-dark h2, .section-dark h3 { color: var(--white); }
.section-dark p { color: #AEBBD4; }

/* ==========================================================================
   Audience split (Individuals vs Business)
   ========================================================================== */
.audience-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 28px;
}
.audience-card {
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: var(--radius-lg);
  padding: 34px;
  box-shadow: var(--shadow-card);
  position: relative;
}
.audience-card .eyebrow { color: var(--signal); }
.audience-card.for-business .eyebrow { color: var(--teal); }
.audience-card ul { margin: 18px 0 24px; padding-left: 0; list-style: none; }
.audience-card li {
  padding: 7px 0 7px 22px; position: relative; font-size: 0.96rem; color: var(--slate);
  border-bottom: 1px solid var(--paper-dim);
}
.audience-card li:last-child { border-bottom: none; }
.audience-card li::before {
  content: '›'; position: absolute; left: 0; color: var(--signal); font-weight: 700;
}
.audience-card.for-business li::before { color: var(--teal); }

/* ==========================================================================
   Featured IT Support block (homepage)
   ========================================================================== */
.featured-support {
  background: linear-gradient(180deg, var(--white), var(--paper-dim));
  border: 1px solid var(--line);
  border-radius: var(--radius-lg);
  padding: 48px;
  box-shadow: var(--shadow-card);
  display: grid;
  grid-template-columns: 1.1fr 0.9fr;
  gap: 40px;
  align-items: start;
}
.featured-support .code-badge {
  font-family: var(--font-mono);
  font-size: 0.78rem;
  color: var(--signal);
  background: var(--signal-dim);
  border-radius: 100px;
  padding: 5px 12px;
  display: inline-block;
  margin-bottom: 14px;
}
.featured-support .lede { font-size: 1.08rem; color: var(--slate); max-width: 52ch; }
.tag-list { display: flex; flex-wrap: wrap; gap: 8px; margin: 20px 0 26px; }
.tag-list span {
  font-family: var(--font-mono); font-size: 0.78rem;
  background: var(--white); border: 1px solid var(--line);
  color: var(--slate); padding: 6px 11px; border-radius: 7px;
}
.featured-support-list { list-style: none; margin: 0; padding: 0; }
.featured-support-list li {
  display: flex; align-items: flex-start; gap: 10px;
  padding: 10px 0; border-bottom: 1px solid var(--line);
  font-size: 0.94rem; color: var(--slate);
}
.featured-support-list li:last-child { border: none; }
.featured-support-list li::before {
  content: '✓'; color: var(--teal); font-weight: 700; flex: none; margin-top: 1px;
}

/* ==========================================================================
   Process strip
   ========================================================================== */
.process-strip {
  display: grid;
  grid-template-columns: repeat(5, 1fr);
  gap: 0;
  counter-reset: step;
  position: relative;
}
.process-step {
  padding: 0 18px 0 0;
  position: relative;
}
.process-step .num {
  font-family: var(--font-mono);
  font-size: 0.82rem;
  color: var(--teal);
  display: block;
  margin-bottom: 10px;
}
.process-step h3 { font-size: 1.05rem; margin-bottom: 8px; }
.process-step p { font-size: 0.9rem; color: var(--slate-soft); margin-bottom: 0; }
.process-step:not(:last-child)::after {
  content: '';
  position: absolute; top: 6px; right: 0;
  width: 100%; height: 1px;
  background: repeating-linear-gradient(90deg, var(--line) 0 6px, transparent 6px 11px);
}
.section-dark .process-step .num { color: #7FE3D6; }
.section-dark .process-step p { color: #97A5C0; }
.section-dark .process-step::after { background: repeating-linear-gradient(90deg, var(--line-dark) 0 6px, transparent 6px 11px); }

/* ==========================================================================
   Category grid (7 services)
   ========================================================================== */
.category-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 22px;
}
.category-card {
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: var(--radius-md);
  padding: 26px;
  transition: border-color .15s ease, transform .15s ease;
  display: flex; flex-direction: column;
}
.category-card:hover { border-color: var(--signal); transform: translateY(-2px); }
.category-card .code {
  font-family: var(--font-mono); font-size: 0.85rem; color: var(--signal-dim);
  background: var(--ink); color: var(--teal);
  width: 34px; height: 34px; border-radius: 8px;
  display: flex; align-items: center; justify-content: center;
  margin-bottom: 16px; flex: none;
}
.category-card.featured .code { background: var(--amber); color: var(--ink); }
.category-card h3 { margin-bottom: 8px; }
.category-card p { font-size: 0.92rem; color: var(--slate-soft); margin-bottom: 14px; flex: 1; }
.category-card .badge {
  align-self: flex-start;
  font-family: var(--font-mono); font-size: 0.7rem; text-transform: uppercase;
  letter-spacing: 0.05em; padding: 3px 9px; border-radius: 100px;
  background: var(--paper-dim); color: var(--slate-soft); margin-bottom: 14px;
}
.category-card.audience-individuals .badge { background: var(--signal-dim); color: var(--signal); }
.category-card.audience-business .badge { background: rgba(15,184,166,0.12); color: #0A8F81; }
.category-card a.card-link { font-weight: 600; font-size: 0.9rem; }

/* ==========================================================================
   Services page — detailed category sections
   ========================================================================== */
.service-detail {
  border-top: 1px solid var(--line);
  padding: 64px 0;
  scroll-margin-top: 90px;
}
.service-detail:nth-child(even) { background: var(--white); }
.service-detail-inner {
  display: grid;
  grid-template-columns: 0.9fr 1.1fr;
  gap: 48px;
  align-items: start;
}
.service-detail .code-badge {
  font-family: var(--font-mono); font-size: 2.2rem; color: var(--line);
  font-weight: 600; display: block; margin-bottom: 6px;
}
.service-detail-list { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: 1fr 1fr; gap: 4px 24px; }
.service-detail-list li {
  padding: 10px 0; border-bottom: 1px solid var(--paper-dim); font-size: 0.95rem;
  display: flex; gap: 9px; align-items: flex-start;
}
.service-detail-list li::before { content: '→'; color: var(--signal); flex: none; }

/* ==========================================================================
   IT Support page specifics
   ========================================================================== */
.support-hero {
  background: var(--ink); color: var(--white); padding: 64px 0 56px;
}
/* The global `h1 { color: var(--ink) }` rule beats inheritance from
   .support-hero, so without this the heading renders dark navy on a dark
   navy band — present, taking up space, and completely unreadable. */
.support-hero h1,
.support-hero h2,
.support-hero h3 { color: var(--white); }
.support-hero .lede { font-size: 1.15rem; color: #C9D3E4; max-width: 60ch; }
/* Shorter band for signed-in pages, where the hero is a label rather than
   a pitch and a full-height one just pushes the real content off screen. */
.support-hero.is-compact { padding: 40px 0 34px; }
.support-hero.is-compact h1 { font-size: clamp(1.8rem, 2.6vw + 1rem, 2.6rem); margin-bottom: 0.25em; }
.reassurance-banner {
  background: var(--white); border: 1px solid var(--line); border-radius: var(--radius-lg);
  padding: 30px 34px; box-shadow: var(--shadow-card);
  margin-top: -40px; position: relative; z-index: 5;
  display: flex; gap: 20px; align-items: flex-start;
}
.reassurance-banner .icon {
  width: 42px; height: 42px; border-radius: 10px; background: var(--signal-dim);
  color: var(--signal); display: flex; align-items: center; justify-content: center;
  font-family: var(--font-mono); font-weight: 700; flex: none;
}
.reassurance-banner p { margin: 0; color: var(--slate); }
.reassurance-banner strong { color: var(--ink); }

.support-category-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 16px;
}
.support-item {
  background: var(--white); border: 1px solid var(--line); border-radius: var(--radius-md);
  padding: 20px 22px; display: flex; gap: 14px; align-items: flex-start;
}
.support-item .glyph {
  font-family: var(--font-mono); font-size: 0.75rem; color: var(--teal);
  background: rgba(15,184,166,0.1); border-radius: 6px; padding: 5px 7px; flex: none;
}
.support-item h3 { font-size: 1rem; margin-bottom: 4px; }
.support-item p { font-size: 0.88rem; color: var(--slate-soft); margin: 0; }

.symptom-bar {
  font-family: var(--font-mono);
  font-size: 1rem;
  color: #DDE4F0;
  background: var(--ink-soft);
  border: 1px solid var(--line-dark);
  border-radius: var(--radius-md);
  padding: 22px 26px;
  line-height: 1.9;
}
.symptom-bar .sep { color: #5A6C90; margin: 0 8px; }

/* ==========================================================================
   Contact / "Describe Your Problem" page
   ========================================================================== */
.contact-layout {
  display: grid;
  grid-template-columns: 1.1fr 0.9fr;
  gap: 48px;
  align-items: start;
}
.contact-form {
  background: var(--white); border: 1px solid var(--line); border-radius: var(--radius-lg);
  padding: 36px; box-shadow: var(--shadow-card);
}
.form-row { margin-bottom: 20px; }
.form-row label {
  display: block; font-weight: 600; font-size: 0.9rem; color: var(--ink); margin-bottom: 7px;
}
.form-row .hint { font-size: 0.8rem; color: var(--slate-soft); font-weight: 400; }
.form-row input,
.form-row select,
.form-row textarea {
  width: 100%;
  font-family: var(--font-body);
  font-size: 0.96rem;
  padding: 12px 14px;
  border: 1.5px solid var(--line);
  border-radius: var(--radius-sm);
  background: var(--paper);
  color: var(--ink);
}
.form-row input:focus,
.form-row select:focus,
.form-row textarea:focus {
  outline: none; border-color: var(--signal); background: var(--white);
}
.form-row textarea { resize: vertical; min-height: 120px; }
.form-grid-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 18px; }

/* Honeypot: positioned off-screen rather than display:none, since some
   bots skip fields hidden that way but still fill fields moved off-canvas. */
.hp-field {
  position: absolute;
  left: -9999px;
  top: -9999px;
  width: 1px;
  height: 1px;
  overflow: hidden;
}

.alert {
  border-radius: var(--radius-md);
  padding: 16px 20px;
  margin-bottom: 26px;
  font-size: 0.95rem;
  display: flex; gap: 12px; align-items: flex-start;
}
.alert-success { background: rgba(15,184,166,0.1); border: 1px solid rgba(15,184,166,0.35); color: #0A6E63; }
.alert-error { background: rgba(217,90,90,0.1); border: 1px solid rgba(217,90,90,0.35); color: #9E3B3B; }
.alert-info { background: var(--signal-dim); border: 1px solid rgba(43,108,255,0.3); color: #1B4FCC; }

.side-note {
  background: var(--ink); color: #C9D3E4; border-radius: var(--radius-lg);
  padding: 32px;
}
.side-note h3 { color: var(--white); }
.side-note ul { padding-left: 20px; margin: 16px 0; }
.side-note li { margin-bottom: 8px; font-size: 0.92rem; }

/* ==========================================================================
   Footer / final CTA
   ========================================================================== */
.final-cta { background: var(--signal); color: var(--white); padding: 60px 0; }
.final-cta-inner { display: flex; justify-content: space-between; align-items: center; gap: 32px; flex-wrap: wrap; }
.final-cta h2 { color: var(--white); margin-bottom: 8px; }
.final-cta p { color: rgba(255,255,255,0.85); margin: 0; max-width: 48ch; }
.final-cta .eyebrow { color: rgba(255,255,255,0.8); }
.final-cta .eyebrow::before { background: var(--white); box-shadow: 0 0 0 3px rgba(255,255,255,0.25); }
.final-cta-actions { display: flex; gap: 14px; flex-wrap: wrap; }
.final-cta .btn-primary { background: var(--ink); color: var(--white); }
.final-cta .btn-primary:hover { background: #0B1730; }

.site-footer { background: var(--ink); color: #97A5C0; padding: 56px 0 0; }
.footer-inner {
  display: grid;
  grid-template-columns: 1.4fr 1fr 1fr 1fr;
  gap: 32px;
  padding-bottom: 40px;
  border-bottom: 1px solid var(--line-dark);
}
.footer-brand .brand-text { color: var(--white); }
.footer-brand p { font-size: 0.88rem; margin-top: 12px; max-width: 32ch; }
.footer-col h3 {
  color: var(--white); font-family: var(--font-mono); font-size: 0.78rem;
  text-transform: uppercase; letter-spacing: 0.06em; margin-bottom: 14px;
}
.footer-col ul { list-style: none; padding: 0; margin: 0; }
.footer-col li { margin-bottom: 10px; }
.footer-col a { color: #97A5C0; font-size: 0.9rem; }
.footer-col a:hover { color: var(--white); }
.footer-bottom {
  display: flex; justify-content: space-between; align-items: center;
  padding: 20px 0; font-size: 0.82rem;
}

/* ==========================================================================
   Scroll reveal
   ========================================================================== */
.reveal {
  opacity: 0;
  transform: translateY(18px);
  transition: opacity .6s ease, transform .6s ease;
}
.reveal.is-visible { opacity: 1; transform: translateY(0); }
.reveal-stagger.is-visible > * { animation: none; }

@media (prefers-reduced-motion: reduce) {
  .reveal { opacity: 1; transform: none; transition: none; }
}

/* ==========================================================================
   Stats band
   ========================================================================== */
.stats-band {
  background: var(--ink);
  padding: 56px 0;
}
.stats-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 24px;
  text-align: center;
}
.stat-item .stat-value {
  font-family: var(--font-display);
  font-weight: 700;
  font-size: clamp(2rem, 3vw, 2.8rem);
  color: var(--white);
  line-height: 1;
  display: block;
  margin-bottom: 8px;
}
.stat-item .stat-value .teal { color: #4FE0CE; }
.stat-item .stat-label {
  font-size: 0.88rem;
  color: #97A5C0;
}

/* ==========================================================================
   Testimonial carousel
   ========================================================================== */
.testimonial-carousel {
  position: relative;
  max-width: 760px;
  margin: 0 auto;
}
.testimonial-track {
  position: relative;
  min-height: 200px;
}
.testimonial-slide {
  position: absolute;
  inset: 0;
  opacity: 0;
  pointer-events: none;
  transition: opacity .4s ease;
}
.testimonial-slide.is-active {
  opacity: 1;
  pointer-events: auto;
  position: relative;
}
.testimonial-slide blockquote {
  font-family: var(--font-display);
  font-size: 1.35rem;
  color: var(--ink);
  line-height: 1.5;
  margin: 0 0 20px;
  font-weight: 500;
}
.testimonial-slide .author { font-family: var(--font-mono); font-size: 0.85rem; color: var(--slate-soft); }
.testimonial-slide .author strong { color: var(--ink); font-family: var(--font-body); }
.testimonial-controls {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 18px;
  margin-top: 28px;
}
.testimonial-controls button {
  width: 40px; height: 40px;
  border-radius: 50%;
  border: 1.5px solid var(--line);
  background: var(--white);
  color: var(--ink);
  cursor: pointer;
  font-size: 1.1rem;
  display: flex; align-items: center; justify-content: center;
  transition: border-color .15s ease, background .15s ease;
}
.testimonial-controls button:hover { border-color: var(--signal); }
.testimonial-dots { display: flex; gap: 8px; }
.testimonial-dots button {
  width: 8px; height: 8px; border-radius: 50%; border: none;
  background: var(--line); padding: 0; cursor: pointer;
}
.testimonial-dots button.is-active { background: var(--signal); width: 22px; border-radius: 4px; }

/* ==========================================================================
   FAQ accordion
   ========================================================================== */
.faq-list { max-width: 780px; margin: 0 auto; }
.faq-item {
  border-bottom: 1px solid var(--line);
}
.faq-question {
  width: 100%;
  text-align: left;
  background: none;
  border: none;
  padding: 22px 4px;
  font-family: var(--font-display);
  font-size: 1.05rem;
  font-weight: 600;
  color: var(--ink);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
}
.faq-question .plus {
  flex: none;
  width: 26px; height: 26px;
  border-radius: 50%;
  background: var(--signal-dim);
  color: var(--signal);
  display: flex; align-items: center; justify-content: center;
  font-size: 1rem;
  transition: transform .25s ease;
}
.faq-item.is-open .faq-question .plus { transform: rotate(45deg); }
.faq-answer {
  max-height: 0;
  overflow: hidden;
  transition: max-height .3s ease;
}
.faq-answer p {
  padding: 0 4px 22px;
  color: var(--slate);
  font-size: 0.96rem;
  max-width: 65ch;
}

/* ==========================================================================
   Self-diagnosis tool
   ========================================================================== */
.diagnosis-tool {
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-card);
  padding: 40px;
}
.diagnosis-step { display: none; }
.diagnosis-step.is-active { display: block; }

.diagnosis-symptom-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 14px;
  margin-top: 24px;
}
.symptom-btn {
  background: var(--paper);
  border: 1.5px solid var(--line);
  border-radius: var(--radius-md);
  padding: 20px 16px;
  text-align: center;
  cursor: pointer;
  font-family: var(--font-body);
  font-weight: 600;
  font-size: 0.94rem;
  color: var(--ink);
  transition: border-color .15s ease, background .15s ease, transform .12s ease;
}
.symptom-btn:hover { border-color: var(--signal); background: var(--signal-dim); }
.symptom-btn:active { transform: scale(0.98); }
.symptom-btn .glyph {
  display: block;
  font-family: var(--font-mono);
  font-size: 0.7rem;
  color: var(--teal);
  margin-bottom: 8px;
  letter-spacing: 0.05em;
}

.diagnosis-back {
  background: none; border: none; color: var(--signal); font-weight: 600;
  cursor: pointer; padding: 0; margin-bottom: 18px; font-size: 0.9rem;
  display: inline-flex; align-items: center; gap: 6px;
}

.diagnosis-choice-list { display: flex; flex-direction: column; gap: 10px; margin-top: 20px; }
.diagnosis-choice {
  text-align: left;
  background: var(--paper);
  border: 1.5px solid var(--line);
  border-radius: var(--radius-md);
  padding: 16px 18px;
  cursor: pointer;
  font-family: var(--font-body);
  font-size: 0.95rem;
  color: var(--ink);
  font-weight: 600;
  transition: border-color .15s ease, background .15s ease;
}
.diagnosis-choice:hover { border-color: var(--signal); background: var(--signal-dim); }

.diagnosis-result {
  background: var(--paper);
  border: 1.5px solid var(--teal);
  border-radius: var(--radius-md);
  padding: 26px;
  margin-top: 20px;
}
.diagnosis-result .result-label {
  font-family: var(--font-mono); font-size: 0.75rem; text-transform: uppercase;
  letter-spacing: 0.06em; color: var(--teal); margin-bottom: 10px; display: block;
}
.diagnosis-result p { color: var(--slate); margin-bottom: 20px; }
.diagnosis-result p:last-of-type { margin-bottom: 0; }

/* ==========================================================================
   Floating quick-help widget
   ========================================================================== */
.quick-help {
  position: fixed;
  right: 22px;
  bottom: 22px;
  z-index: 150;
}
.quick-help-toggle {
  width: 58px; height: 58px;
  border-radius: 50%;
  background: var(--amber);
  color: var(--ink);
  border: none;
  box-shadow: 0 10px 30px rgba(18,33,58,0.25);
  cursor: pointer;
  display: flex; align-items: center; justify-content: center;
  font-family: var(--font-display); font-weight: 700; font-size: 1.4rem;
  transition: transform .15s ease;
}
.quick-help-toggle:hover { transform: scale(1.06); }
.quick-help-panel {
  position: absolute;
  bottom: 72px; right: 0;
  width: 280px;
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: var(--radius-lg);
  box-shadow: 0 20px 50px rgba(18,33,58,0.2);
  padding: 20px;
  display: none;
}
.quick-help.is-open .quick-help-panel { display: block; }
.quick-help.is-open .quick-help-toggle { transform: rotate(45deg); }
.quick-help-panel h4 { font-size: 0.95rem; margin-bottom: 4px; }
.quick-help-panel p { font-size: 0.85rem; color: var(--slate-soft); margin-bottom: 16px; }
.quick-help-panel .btn { width: 100%; margin-bottom: 8px; }
.quick-help-panel .btn:last-child { margin-bottom: 0; }

/* ==========================================================================
   Blog
   ========================================================================== */
.blog-filter-row {
  display: flex; flex-wrap: wrap; gap: 10px; margin-bottom: 8px;
}
.blog-filter-pill {
  font-family: var(--font-mono); font-size: 0.8rem;
  padding: 8px 16px; border-radius: 100px;
  border: 1.5px solid var(--line); color: var(--slate);
  text-decoration: none !important;
  transition: border-color .15s ease, background .15s ease, color .15s ease;
}
.blog-filter-pill:hover { border-color: var(--signal); color: var(--ink); }
.blog-filter-pill.is-active { background: var(--ink); border-color: var(--ink); color: var(--white); }

.blog-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 22px;
  margin-top: 28px;
}
.blog-card {
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: var(--radius-md);
  overflow: hidden;
  display: flex; flex-direction: column;
  transition: border-color .15s ease, transform .15s ease, box-shadow .15s ease;
}
.blog-card:hover { border-color: var(--signal); transform: translateY(-3px); box-shadow: var(--shadow-card); }
.blog-card-image {
  aspect-ratio: 16 / 9;
  background: var(--paper-dim);
  overflow: hidden;
}
.blog-card-image img { width: 100%; height: 100%; object-fit: cover; display: block; }
.blog-card-body { padding: 22px 24px 26px; display: flex; flex-direction: column; flex: 1; }
.blog-card-category {
  font-family: var(--font-mono); font-size: 0.72rem; text-transform: uppercase;
  letter-spacing: 0.05em; color: var(--teal); margin-bottom: 10px;
}
.blog-card h3 { font-size: 1.15rem; margin-bottom: 10px; }
.blog-card h3 a { color: var(--ink); }
.blog-card h3 a:hover { color: var(--signal); text-decoration: none; }
.blog-card p { font-size: 0.92rem; color: var(--slate-soft); flex: 1; margin-bottom: 14px; }
.blog-card-meta {
  font-family: var(--font-mono); font-size: 0.76rem; color: var(--slate-soft);
  display: flex; gap: 8px; margin-bottom: 14px;
}
.blog-card-link { font-weight: 600; font-size: 0.9rem; }

.blog-tags-row { display: flex; flex-wrap: wrap; gap: 7px; margin-bottom: 14px; }
.blog-tag-pill {
  font-family: var(--font-mono); font-size: 0.7rem;
  background: var(--paper-dim); color: var(--slate-soft);
  padding: 3px 10px; border-radius: 100px;
}
.blog-card .blog-tags-row { margin-bottom: 10px; }

/* ---------- Featured post spotlight ---------- */
.blog-featured {
  display: grid;
  grid-template-columns: 1.1fr 1fr;
  gap: 0;
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: var(--radius-lg);
  overflow: hidden;
  margin-bottom: 36px;
  box-shadow: var(--shadow-card);
}
.blog-featured-image { background: var(--paper-dim); min-height: 260px; }
.blog-featured-image img { width: 100%; height: 100%; object-fit: cover; display: block; }
.blog-featured-body { padding: 40px; display: flex; flex-direction: column; justify-content: center; }
.blog-featured-tag {
  align-self: flex-start;
  font-family: var(--font-mono); font-size: 0.72rem; text-transform: uppercase;
  letter-spacing: 0.06em; color: var(--ink); background: var(--amber);
  padding: 4px 12px; border-radius: 100px; margin-bottom: 16px;
}
.blog-featured-body h2 { font-size: 1.7rem; margin-bottom: 12px; }
.blog-featured-body h2 a { color: var(--ink); }
.blog-featured-body h2 a:hover { color: var(--signal); text-decoration: none; }
.blog-featured-body p { color: var(--slate); margin-bottom: 20px; }

/* ---------- Single post ---------- */
.blog-post-hero-image {
  width: 100%;
  max-width: 900px;
  margin: 0 auto 40px;
  border-radius: var(--radius-lg);
  overflow: hidden;
  aspect-ratio: 21 / 9;
  background: var(--paper-dim);
}
.blog-post-hero-image img { width: 100%; height: 100%; object-fit: cover; display: block; }

.blog-post-byline {
  display: flex; align-items: center; gap: 12px; margin-top: 18px;
}
.blog-post-byline .avatar {
  width: 38px; height: 38px; border-radius: 50%;
  background: var(--teal); color: var(--ink);
  font-family: var(--font-display); font-weight: 700;
  display: flex; align-items: center; justify-content: center; flex: none;
}
.blog-post-byline .who { font-size: 0.9rem; color: var(--white); font-weight: 600; }
.blog-post-byline .meta { font-family: var(--font-mono); font-size: 0.78rem; color: #97A5C0; }

.blog-post-meta {
  font-family: var(--font-mono); font-size: 0.85rem; color: #97A5C0;
}
.blog-post-layout {
  display: grid;
  grid-template-columns: 1.4fr 0.6fr;
  gap: 48px;
  align-items: start;
}
.blog-post-content { max-width: 680px; }
.blog-post-content h3 { font-size: 1.4rem; margin-top: 1.6em; scroll-margin-top: 90px; }
.blog-post-content h4 { font-size: 1.15rem; margin-top: 1.4em; }
.blog-post-content p { color: var(--slate); font-size: 1.02rem; margin-bottom: 1.2em; }
.blog-post-content ul { padding-left: 22px; margin-bottom: 1.2em; }
.blog-post-content li { color: var(--slate); font-size: 1.02rem; margin-bottom: 0.5em; }
.blog-post-content a { text-decoration: underline; }
.blog-post-content strong { color: var(--ink); }

.blog-toc {
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: var(--radius-md);
  padding: 22px 24px;
  margin-bottom: 24px;
  position: sticky;
  top: 90px;
}
.blog-toc-title {
  font-family: var(--font-mono); font-size: 0.72rem; text-transform: uppercase;
  letter-spacing: 0.06em; color: var(--slate-soft); margin-bottom: 12px;
}
.blog-toc ol { list-style: none; margin: 0; padding: 0; counter-reset: toc; }
.blog-toc li { counter-increment: toc; margin-bottom: 10px; }
.blog-toc li a {
  font-size: 0.88rem; color: var(--slate); line-height: 1.4;
  display: flex; gap: 8px;
}
.blog-toc li a::before {
  content: counter(toc);
  font-family: var(--font-mono); font-size: 0.75rem; color: var(--teal); flex: none;
}
.blog-toc li a:hover { color: var(--signal); text-decoration: none; }

@media (max-width: 980px) {
  .blog-grid { grid-template-columns: 1fr 1fr; }
  .blog-post-layout { grid-template-columns: 1fr; }
  .blog-featured { grid-template-columns: 1fr; }
  .blog-featured-image { min-height: 200px; }
  .blog-toc { position: static; }
}
@media (max-width: 680px) {
  .blog-grid { grid-template-columns: 1fr; }
}

/* ==========================================================================
   Responsive
   ========================================================================== */
@media (max-width: 980px) {
  .hero-inner { grid-template-columns: 1fr; }
  .audience-grid { grid-template-columns: 1fr; }
  .category-grid { grid-template-columns: repeat(2, 1fr); }
  .featured-support { grid-template-columns: 1fr; padding: 32px; }
  .process-strip { grid-template-columns: repeat(3, 1fr); gap: 28px 18px; }
  .process-step:not(:last-child)::after { display: none; }
  .service-detail-inner { grid-template-columns: 1fr; }
  .service-detail-list { grid-template-columns: 1fr; }
  .contact-layout { grid-template-columns: 1fr; }
  .support-category-grid { grid-template-columns: 1fr; }
  .footer-inner { grid-template-columns: 1fr 1fr; }
}

/* ---------- Collapsed navigation (tablet and phone) ---------- */
@media (max-width: 1040px) {
  .main-nav ul {
    display: none;
    position: absolute; top: 100%; left: 0; right: 0;
    flex-direction: column; align-items: stretch;
    gap: 2px;
    background: var(--white);
    border-bottom: 1px solid var(--line);
    box-shadow: 0 12px 28px rgba(18,33,58,0.10);
    padding: 12px 24px 20px;
    max-height: calc(100vh - 64px);
    overflow-y: auto;
  }
  .main-nav.open ul { display: flex; }
  .main-nav a {
    font-size: 1rem;
    padding: 12px 14px;   /* a comfortable tap target, not a pointer target */
  }
  .nav-toggle { display: flex; }
  .header-cta { display: none; }
  .account-link { display: none; }

  .nav-mobile-only { display: block; }
  .nav-mobile-divider { margin-top: 8px; padding-top: 10px; border-top: 1px solid var(--line); }
  .nav-mobile-cta { width: 100%; justify-content: center; margin-top: 6px; }
  .main-nav a.nav-mobile-cta:hover { background: #e39b25; }
}

@media (max-width: 680px) {
  .process-strip { grid-template-columns: 1fr 1fr; }
  .category-grid { grid-template-columns: 1fr; }
  .form-grid-2 { grid-template-columns: 1fr; }
  .final-cta-inner { flex-direction: column; align-items: flex-start; }
  .footer-inner { grid-template-columns: 1fr; }
  .reassurance-banner { flex-direction: column; margin-top: -24px; }
  .stats-grid { grid-template-columns: 1fr 1fr; gap: 32px 16px; }
  .diagnosis-symptom-grid { grid-template-columns: 1fr 1fr; }
  .diagnosis-tool { padding: 26px; }
  .testimonial-slide blockquote { font-size: 1.1rem; }
  .quick-help { right: 14px; bottom: 14px; }
  .quick-help-panel { width: calc(100vw - 48px); right: -6px; }
}

/* ==========================================================================
   Pricing / subscription plans
   ========================================================================== */
.pricing-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(268px, 1fr));
  gap: 20px;
  margin-top: 36px;
  align-items: stretch;
}

.pricing-card {
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: var(--radius-lg);
  padding: 30px 26px 26px;
  display: flex;
  flex-direction: column;
  position: relative;
  overflow: hidden;
  box-shadow: var(--shadow-card);
  transition: border-color .18s ease, transform .18s ease, box-shadow .18s ease;
}
.pricing-card::before {
  /* Thin accent rail along the top edge — gives every card a defined
     starting line so a row of them reads as a set rather than as three
     loose blocks of text. */
  content: '';
  position: absolute; top: 0; left: 0; right: 0; height: 3px;
  background: var(--line);
  transition: background .18s ease;
}
.pricing-card:hover {
  transform: translateY(-4px);
  border-color: var(--slate-soft);
  box-shadow: 0 4px 10px rgba(18,33,58,0.06), 0 18px 40px rgba(18,33,58,0.10);
}
.pricing-card:hover::before { background: var(--teal); }

.pricing-card.is-highlighted {
  border-color: var(--signal);
  box-shadow: 0 4px 12px rgba(43,108,255,0.10), 0 20px 44px rgba(43,108,255,0.16);
}
.pricing-card.is-highlighted::before { background: var(--signal); height: 4px; }

/* Badge sits inside the card's own padding rather than hanging off the top
   edge — the old overhang clipped on small screens and collided with the
   heading. */
.pricing-badge {
  display: inline-block;
  align-self: flex-start;
  background: var(--signal-dim);
  color: var(--signal);
  font-family: var(--font-mono);
  font-size: 0.66rem;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  font-weight: 600;
  padding: 5px 10px;
  border-radius: 100px;
  margin-bottom: 12px;
}

.pricing-card h3 {
  font-size: 1.15rem;
  margin: 0 0 4px;
  color: var(--ink);
}
.pricing-audience {
  font-family: var(--font-mono);
  font-size: 0.68rem;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  color: var(--slate-soft);
  margin: 0 0 16px;
}

.pricing-price {
  font-family: var(--font-display);
  font-weight: 700;
  font-size: 2.6rem;
  color: var(--ink);
  line-height: 1;
  margin: 0 0 6px;
  display: flex;
  align-items: baseline;
  gap: 4px;
}
.pricing-price span {
  font-family: var(--font-body);
  font-size: 0.9rem;
  font-weight: 500;
  color: var(--slate-soft);
}

.pricing-desc {
  font-size: 0.92rem;
  color: var(--slate-soft);
  margin: 0 0 20px;
  padding-bottom: 20px;
  border-bottom: 1px solid var(--paper-dim);
  min-height: 1px;
}

.pricing-features { list-style: none; margin: 0 0 26px; padding: 0; flex: 1; }
.pricing-features li {
  padding: 7px 0 7px 26px;
  position: relative;
  font-size: 0.9rem;
  color: var(--slate);
  line-height: 1.45;
}
.pricing-features li::before {
  content: '';
  position: absolute; left: 0; top: 11px;
  width: 15px; height: 15px;
  border-radius: 50%;
  background: rgba(15,184,166,0.14);
}
.pricing-features li::after {
  content: '';
  position: absolute; left: 5px; top: 15px;
  width: 4px; height: 7px;
  border: solid var(--teal);
  border-width: 0 2px 2px 0;
  transform: rotate(45deg);
}
.pricing-card .btn { width: 100%; justify-content: center; }

/* ---------- Plans shown on a dark section (homepage teaser) ----------
   The cards stay light so they read as objects sitting on the dark band,
   but the global `.section-dark h3 { color: white }` rule would otherwise
   make the plan names invisible against them. */
.section-dark .pricing-card,
.section-dark .pricing-card h3 { color: var(--ink); }
.section-dark .pricing-card p { color: var(--slate-soft); }
.section-dark .pricing-card .pricing-price { color: var(--ink); }
.section-dark .pricing-card .pricing-features li { color: var(--slate); }
.section-dark .pricing-card .btn-outline { color: var(--ink); border-color: var(--line); }
.section-dark .pricing-card .btn-outline:hover { border-color: var(--ink); background: var(--paper); }

@media (max-width: 720px) {
  .pricing-grid { grid-template-columns: 1fr; gap: 16px; margin-top: 26px; }
  .pricing-card { padding: 26px 22px 22px; }
  .pricing-price { font-size: 2.2rem; }
}

/* ---------- Checkout: payment method choice ---------- */
.payment-method-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 18px;
  margin-top: 28px;
}
.payment-method-card {
  background: var(--white);
  border: 1.5px solid var(--line);
  border-radius: var(--radius-md);
  padding: 26px;
  transition: border-color .15s ease, transform .15s ease;
}
.payment-method-card:hover { border-color: var(--signal); transform: translateY(-2px); }
.payment-method-card h3 { font-size: 1.1rem; margin-bottom: 8px; color: var(--ink); }
.payment-method-card p { font-size: 0.9rem; color: var(--slate-soft); margin-bottom: 16px; }
.payment-method-card .card-link { font-weight: 600; font-size: 0.9rem; color: var(--signal); }

/* ---------- Bank transfer details ---------- */
.bank-details-list { margin: 18px 0; padding: 0; }
.bank-details-list > div {
  display: flex; justify-content: space-between; gap: 16px;
  padding: 12px 0; border-bottom: 1px solid var(--paper-dim);
}
.bank-details-list dt { font-size: 0.85rem; color: var(--slate-soft); margin: 0; }
.bank-details-list dd { font-weight: 600; color: var(--ink); margin: 0; font-family: var(--font-mono); font-size: 0.92rem; text-align: right; }

@media (max-width: 640px) {
  .payment-method-grid { grid-template-columns: 1fr; }
  .bank-details-list > div { flex-direction: column; gap: 2px; }
  .bank-details-list dd { text-align: left; }
}

/* ==========================================================================
   Account dashboard cards
   (Same visual language as the admin panel's cards, restyled here for the
   public site's light theme so the customer dashboard doesn't need to load
   the internal admin stylesheet.)
   ========================================================================== */
.admin-card {
  background: var(--white);
  border: 1px solid var(--line);
  border-left: 4px solid var(--line);
  border-radius: var(--radius-md);
  padding: 24px 26px;
}
.admin-card.status-handled { border-left-color: var(--teal); }
.admin-card.status-new { border-left-color: var(--signal); }
.admin-card.status-spam { border-left-color: var(--slate-soft); }

.admin-card-top { display: flex; align-items: center; justify-content: space-between; margin-bottom: 10px; gap: 12px; flex-wrap: wrap; }
.admin-status-pill {
  font-family: var(--font-mono); font-size: 0.72rem; text-transform: uppercase;
  letter-spacing: 0.05em; padding: 4px 11px; border-radius: 100px;
}
.admin-status-pill.status-handled { background: rgba(15,184,166,0.12); color: #0A8F81; }
.admin-status-pill.status-new { background: var(--signal-dim); color: var(--signal); }
.admin-status-pill.status-spam { background: var(--paper-dim); color: var(--slate-soft); }

.admin-card-name { font-size: 1.2rem; margin-bottom: 4px; }
.admin-card-meta { font-size: 0.92rem; color: var(--slate-soft); margin-bottom: 6px; }
.admin-card-actions { display: flex; gap: 10px; flex-wrap: wrap; }

.admin-settings-card {
  background: var(--white); border: 1px solid var(--line); border-radius: var(--radius-md);
  padding: 26px;
}
.admin-settings-card h2 { font-size: 1.1rem; margin-bottom: 10px; }
.admin-panel-note { font-size: 0.88rem; color: var(--slate-soft); margin-bottom: 16px; }

@media (prefers-reduced-motion: reduce) {
  * { animation-duration: 0.01ms !important; animation-iteration-count: 1 !important; transition-duration: 0.01ms !important; }
}

/* ==========================================================================
   Manual payment flow — bank transfer & pay to email
   ========================================================================== */

/* ---------- Numbered steps ---------- */
.pay-step { display: flex; gap: 16px; align-items: flex-start; margin: 36px 0 18px; }
.pay-step:first-of-type { margin-top: 8px; }
.pay-step-num {
  flex: none;
  width: 30px; height: 30px;
  border-radius: 50%;
  background: var(--ink); color: var(--white);
  font-family: var(--font-mono); font-size: 0.85rem; font-weight: 600;
  display: flex; align-items: center; justify-content: center;
  margin-top: 2px;
}
.pay-step h2 { font-size: 1.2rem; margin: 0 0 4px; }
.pay-step p { font-size: 0.9rem; color: var(--slate-soft); margin: 0; }

/* ---------- Choosing which account to pay ---------- */
.pay-choice-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(190px, 1fr));
  gap: 12px;
  margin-bottom: 8px;
}
.pay-choice {
  display: flex; flex-direction: column; gap: 3px;
  padding: 16px 18px;
  background: var(--white);
  border: 1.5px solid var(--line);
  border-radius: var(--radius-md);
  text-decoration: none;
  transition: border-color .15s ease, box-shadow .15s ease;
}
.pay-choice:hover { border-color: var(--slate-soft); text-decoration: none; }
.pay-choice.is-active {
  border-color: var(--signal);
  box-shadow: 0 0 0 3px var(--signal-dim);
}
.pay-choice-bank { font-family: var(--font-display); font-weight: 700; font-size: 1rem; color: var(--ink); }
.pay-choice-detail { font-family: var(--font-mono); font-size: 0.8rem; color: var(--slate-soft); word-break: break-all; }
.pay-choice-label { font-size: 0.8rem; color: var(--slate-soft); }

/* ---------- The payment details themselves ---------- */
.pay-details-card {
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: var(--radius-lg);
  padding: 26px 26px 22px;
  box-shadow: var(--shadow-card);
}
.pay-amount-line {
  display: flex; align-items: baseline; justify-content: space-between;
  gap: 12px;
  font-size: 0.9rem; color: var(--slate-soft);
  margin: 0 0 18px; padding-bottom: 18px;
  border-bottom: 1px solid var(--paper-dim);
}
.pay-amount-line strong { font-family: var(--font-display); font-size: 1.9rem; color: var(--ink); }

.pay-details { margin: 0; padding: 0; }
.pay-details > div {
  display: flex; align-items: center; justify-content: space-between;
  gap: 14px; padding: 11px 0;
  border-bottom: 1px solid var(--paper-dim);
}
.pay-details > div:last-child { border-bottom: none; }
.pay-details dt { margin: 0; font-size: 0.85rem; color: var(--slate-soft); flex: none; }
.pay-details dd { margin: 0; display: flex; align-items: center; gap: 10px; text-align: right; }
.pay-value {
  font-family: var(--font-mono); font-weight: 600; font-size: 0.92rem;
  color: var(--ink); word-break: break-all;
}
/* The reference is the one field that actually has to be right, so it gets
   visual weight the account number doesn't. */
.pay-value.is-key {
  background: var(--signal-dim); color: var(--signal);
  padding: 4px 10px; border-radius: var(--radius-sm);
  font-size: 1rem; letter-spacing: 0.04em;
}
.pay-details-divider { border-top: 2px solid var(--paper-dim); margin-top: 6px; padding-top: 15px !important; }

.pay-copy {
  flex: none;
  border: 1px solid var(--line); background: var(--white);
  color: var(--slate); cursor: pointer;
  font-family: var(--font-body); font-size: 0.74rem; font-weight: 600;
  padding: 5px 10px; border-radius: var(--radius-sm);
  transition: border-color .15s ease, color .15s ease, background .15s ease;
}
.pay-copy:hover { border-color: var(--ink); color: var(--ink); }
.pay-copy.is-copied { background: rgba(15,184,166,0.12); border-color: var(--teal); color: #0A8577; }

.pay-fineprint { font-size: 0.84rem; color: var(--slate-soft); margin: 16px 0 0; line-height: 1.5; }
.pay-declare-form { display: flex; flex-wrap: wrap; gap: 12px; margin-top: 22px; }

@media (max-width: 620px) {
  .pay-details > div { flex-direction: column; align-items: flex-start; gap: 6px; }
  .pay-details dd { text-align: left; }
  .pay-amount-line { flex-direction: column; align-items: flex-start; gap: 4px; }
  .pay-step { gap: 12px; }
}

/* ---------- Small form helpers used by the admin account forms ---------- */
.field-error { font-size: 0.8rem; color: #9E3B3B; margin: 6px 0 0; font-weight: 500; }
.optional { color: var(--slate-soft); font-weight: 400; font-size: 0.85em; }

/* ==========================================================================
   Customer account dashboard
   ========================================================================== */
.account-hero-inner {
  display: flex; align-items: flex-start; justify-content: space-between;
  gap: 20px; flex-wrap: wrap;
}
.account-hero-inner .lede { margin-bottom: 0; }

.account-status {
  display: inline-flex; align-items: center; gap: 8px;
  flex: none;
  padding: 7px 15px 7px 12px;
  border-radius: 100px;
  font-family: var(--font-mono); font-size: 0.74rem; font-weight: 600;
  text-transform: uppercase; letter-spacing: 0.06em;
  border: 1px solid transparent;
}
.account-status-dot { width: 7px; height: 7px; border-radius: 50%; background: currentColor; flex: none; }
.account-status.is-active  { background: rgba(15,184,166,0.16);  color: #6FE0D2; border-color: rgba(15,184,166,0.35); }
.account-status.is-warning { background: rgba(242,169,59,0.16);  color: #F5BE68; border-color: rgba(242,169,59,0.38); }
.account-status.is-muted   { background: rgba(255,255,255,0.08); color: #AEBBD4; border-color: rgba(255,255,255,0.16); }

.account-section { padding: 44px 0 72px; }

.account-layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 320px;
  gap: 24px;
  align-items: start;
}
.account-main, .account-side { display: flex; flex-direction: column; gap: 20px; min-width: 0; }

.account-card,
.account-plan-card {
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: var(--radius-lg);
  padding: 26px 28px;
  box-shadow: var(--shadow-card);
}
.account-plan-card { position: relative; overflow: hidden; }
.account-plan-card::before {
  content: ''; position: absolute; top: 0; left: 0; right: 0; height: 3px;
  background: var(--line);
}
.account-plan-card.is-active::before { background: var(--teal); }

.account-card h2, .account-plan-card h2 { font-size: 1.35rem; margin: 0 0 6px; }
.account-card-eyebrow {
  font-family: var(--font-mono); font-size: 0.68rem; font-weight: 600;
  text-transform: uppercase; letter-spacing: 0.09em;
  color: var(--slate-soft); margin: 0 0 6px;
}

.account-plan-head {
  display: flex; align-items: flex-start; justify-content: space-between;
  gap: 16px; flex-wrap: wrap;
}
.account-plan-price {
  font-family: var(--font-display); font-weight: 700; font-size: 1.9rem;
  color: var(--ink); margin: 0; line-height: 1; white-space: nowrap;
}
.account-plan-price span { font-family: var(--font-body); font-size: 0.85rem; font-weight: 500; color: var(--slate-soft); }
.account-plan-desc { font-size: 0.95rem; color: var(--slate-soft); margin: 8px 0 0; }

.account-meta-row {
  display: flex; flex-wrap: wrap; gap: 12px 32px;
  margin-top: 20px; padding: 16px 18px;
  background: var(--paper); border-radius: var(--radius-md);
}
.account-meta-row > div { display: flex; flex-direction: column; gap: 2px; }
.account-meta-label { font-size: 0.78rem; color: var(--slate-soft); }
.account-meta-value { font-weight: 600; color: var(--ink); font-size: 0.95rem; }

.account-feature-list { list-style: none; margin: 0; padding: 0; }
.account-feature-list li {
  position: relative; padding: 6px 0 6px 26px;
  font-size: 0.92rem; color: var(--slate);
}
.account-feature-list li::before {
  content: ''; position: absolute; left: 0; top: 10px;
  width: 15px; height: 15px; border-radius: 50%; background: rgba(15,184,166,0.14);
}
.account-feature-list li::after {
  content: ''; position: absolute; left: 5px; top: 14px;
  width: 4px; height: 7px; border: solid var(--teal); border-width: 0 2px 2px 0;
  transform: rotate(45deg);
}

.account-card-actions { display: flex; flex-wrap: wrap; gap: 10px; margin-top: 22px; }

.account-empty-plan { border-style: dashed; box-shadow: none; }

/* Unpaid orders get a colour the rest of the page doesn't use, so the one
   thing needing action can't be mistaken for another information card. */
.account-callout {
  background: linear-gradient(180deg, #FFF8EC 0%, var(--white) 100%);
  border: 1.5px solid rgba(242,169,59,0.5);
  border-radius: var(--radius-lg);
  padding: 24px 26px;
}
.account-callout h2 { font-size: 1.15rem; margin: 0 0 6px; }
.account-callout p { font-size: 0.93rem; color: var(--slate); margin: 0 0 12px; }
.account-callout-ref { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.account-callout-ref span { font-size: 0.8rem; color: var(--slate-soft); }
.account-callout-ref code {
  font-family: var(--font-mono); font-weight: 600; font-size: 1rem;
  background: var(--white); border: 1px solid rgba(242,169,59,0.5);
  color: var(--ink); padding: 5px 12px; border-radius: var(--radius-sm);
  letter-spacing: 0.04em;
}

.account-detail-list { margin: 0; padding: 0; }
.account-detail-list > div { padding: 10px 0; border-bottom: 1px solid var(--paper-dim); }
.account-detail-list > div:last-child { border-bottom: none; padding-bottom: 0; }
.account-detail-list dt { margin: 0 0 2px; font-size: 0.78rem; color: var(--slate-soft); }
.account-detail-list dd { margin: 0; font-weight: 600; color: var(--ink); font-size: 0.92rem; word-break: break-word; }

.account-link-list { list-style: none; margin: 0; padding: 0; }
.account-link-list li { border-bottom: 1px solid var(--paper-dim); }
.account-link-list li:last-child { border-bottom: none; }
.account-link-list a {
  display: block; padding: 11px 0;
  font-size: 0.92rem; font-weight: 500; color: var(--slate);
}
.account-link-list a:hover { color: var(--signal); text-decoration: none; }
.account-logout { margin-top: 18px; }
.account-logout .btn { width: 100%; justify-content: center; }

/* ---------- Tablet ---------- */
@media (max-width: 940px) {
  .account-layout { grid-template-columns: 1fr; }
  .account-side {
    display: grid; grid-template-columns: 1fr 1fr; gap: 20px;
    align-items: start;
  }
}

/* ---------- Phone ---------- */
@media (max-width: 640px) {
  .account-section { padding: 28px 0 56px; }
  .account-side { grid-template-columns: 1fr; }
  .account-card, .account-plan-card { padding: 22px 20px; }
  .account-callout { padding: 20px; }
  .account-hero-inner { flex-direction: column; gap: 14px; }
  .account-plan-head { flex-direction: column; gap: 6px; }
  .account-plan-price { font-size: 1.7rem; }
  .account-meta-row { flex-direction: column; gap: 12px; }
  /* Full-width buttons stacked, rather than two half-buttons that are
     awkward to hit with a thumb. */
  .account-card-actions { flex-direction: column; align-items: stretch; }
  .account-card-actions .btn { width: 100%; justify-content: center; }
}